CCM CCM Governance & Community Standards 2

Question 1

A resident files a formal violation notice appeal. What is the MOST important element of a fair hearing process?

Accepted Answer

The resident has an opportunity to present their case before a decision is made

Answer

Due process requires that the accused resident be given notice and an opportunity to be heard before the board renders a decision on the appeal.

Question 2

Which term describes the process by which a community association formally notifies a homeowner that they are in violation of the governing documents?

Accepted Answer

Violation notice (or notice of non-compliance)

Answer

A violation notice formally communicates the specific rule infraction and required corrective action, initiating the enforcement process.

Question 3

When a community association's rules conflict with a federal fair housing law, which takes precedence?

Accepted Answer

Federal law overrides the association's rules

Answer

Federal law—including the Fair Housing Act—supersedes any association rule or restriction that would constitute unlawful housing discrimination.

Question 4

A community manager is asked to enforce a rule inconsistently—applying it to some owners but not others. This practice violates which key governance principle?

Accepted Answer

Selective enforcement prohibition / uniform enforcement

Answer

Selective enforcement exposes the association to discrimination claims and is generally prohibited; rules must be applied uniformly to all owners.

Question 5

Which document typically specifies the roles, terms, and election procedures for the community association's board of directors?

Accepted Answer

The bylaws

Answer

The bylaws govern the internal operations of the association, including board composition, officer roles, terms of office, and election procedures.

CCM - Certified Community Manager Practice Test

CCM - Certified Community Manager Practice Test

CCM CCM Governance & Community Standards 2