CCM CCM - Certified Case Manager Community Resources and Support Services Questions and Answers 2

Question 1

A client is discharged from the hospital and needs ongoing skilled nursing visits at home. Which Medicare benefit covers this service?

Accepted Answer

Medicare home health benefit

Answer

Medicare Part A skilled nursing facility benefit

Answer

Medicare Part B durable medical equipment benefit

Answer

Medicare hospice benefit

Question 2

Which federal law requires employers to provide unpaid, job-protected leave for eligible employees with serious health conditions or family caregiving needs?

Accepted Answer

FMLA

Answer

ADA

Answer

ERISA

Answer

COBRA

Question 3

A case manager is helping a client with a physical disability access employment supports. Which federal agency administers the Vocational Rehabilitation (VR) program?

Accepted Answer

Department of Education's Rehabilitation Services Administration

Answer

Department of Labor

Answer

Social Security Administration

Answer

Department of Health and Human Services

Question 4

Which community resource provides free legal assistance to low-income individuals, including help with benefits appeals and housing disputes?

Accepted Answer

Legal Aid Society

Answer

Public Defender Office

Answer

Bar Association Referral

Answer

EEOC

Question 5

A case manager connects a client recovering from substance use disorder with a peer support specialist. What is the primary benefit of peer support in this context?

Accepted Answer

Provides lived experience and mutual understanding to encourage recovery

Answer

Reduces need for medical detox

Answer

Replaces formal treatment services

Answer

Qualifies the client for disability benefits

Question 6

Which of the following best describes a 'warm handoff' in the context of community resource referrals?

Accepted Answer

Directly introducing the client to a community provider in real time

Answer

Mailing a list of resources to the client

Answer

Faxing a referral to a community agency

Answer

Scheduling a follow-up appointment six months later