CCHT Patient Care 3

Question 1

What is the CCHT's responsibility when a patient expresses dissatisfaction with their care during treatment?

Accepted Answer

Listen empathetically, acknowledge their concerns, involve the charge nurse, and document the complaint and response

Answer

Tell the patient the facility policy is non-negotiable

Answer

Ignore minor complaints to avoid disrupting treatment

Answer

Immediately involve the facility administrator

Question 2

Which observation during hemodialysis treatment should prompt a CCHT to contact the overseeing nurse?

Accepted Answer

Patient develops new onset confusion or altered mental status during treatment

Answer

Patient is reading a book during treatment

Answer

Blood pump speed is running at the prescribed rate

Answer

The patient requests a blanket for warmth

Question 3

How should a CCHT handle a situation where they are asked to perform a task outside their scope of practice?

Accepted Answer

Politely decline and notify the charge nurse that the task requires someone with appropriate credentials

Answer

Perform the task to help the overworked nurse

Answer

Perform the task if no one else is available

Answer

Complete the task and document it as if the nurse performed it

Question 4

A patient requests that a family member be present during dialysis treatment. What is the appropriate response?

Accepted Answer

Facilitate the request in accordance with facility policy; patient rights support having support persons present

Answer

Deny the request as visitors disrupt treatment

Answer

Allow visitors only during the last hour of treatment

Answer

Require the physician to authorize visitor presence

Question 5

What is an important consideration when caring for a patient who is visually impaired during hemodialysis?

Accepted Answer

Orient the patient to equipment sounds and alarms, explain all procedures verbally, and ensure the environment is safe and consistent

Answer

They do not need any special accommodations during treatment

Answer

Assign them to a chair in the back away from other patients

Answer

Family members must be present for all treatments

Question 6

Which statement best describes the CCHT's role in preventing medication errors during hemodialysis?

Accepted Answer

Verify heparin dose and concentration against the prescription, accurately document all medications administered, and report any discrepancies

Answer

The CCHT is not involved in medication management

Answer

Administer all medications independently based on standing orders

Answer

Only document medications given by the nurse, not the CCHT