Risk Management & Compliance Flashcards

Which element is MOST critical to include when creating a crisis communication plan for a large event?

Answer: Pre-approved message templates and designated spokesperson roles

Pre-approved templates and clear spokesperson assignments allow for rapid, consistent, and authorized communication during a crisis.

Under the Americans with Disabilities Act (ADA), an event organizer must ensure which of the following for a ticketed public event?

Answer: Accessible routes, seating, and auxiliary aids so individuals with disabilities have equal access

The ADA requires that public accommodations, including ticketed events, provide equal access through accessible routes, seating areas, and effective communication aids.

A corporate event planner is reviewing vendor contracts to identify indemnification clauses. What does an indemnification clause typically require?

Answer: One party to compensate the other for specified losses or legal claims

An indemnification clause obligates one party to hold another harmless and cover losses, damages, or legal costs arising from defined circumstances.

What is the purpose of a 'certificate of insurance' (COI) requested from an event vendor?

Answer: To confirm the vendor carries active insurance coverage meeting specified requirements

A COI provides written proof that a vendor's insurance is active and meets the coverage limits and terms required by the event organizer or venue.

During a risk assessment, a probability-impact matrix is used to prioritize risks. A risk rated HIGH probability and HIGH impact should be:

Answer: Addressed immediately with strong mitigation strategies

High probability, high impact risks sit in the critical zone of a probability-impact matrix and demand proactive, robust mitigation plans before the event.

Which federal law primarily governs the privacy of personal health information that might be collected at a health-focused conference or corporate wellness event?

Answer: HIPAA

HIPAA (Health Insurance Portability and Accountability Act) governs the handling of protected health information collected by covered entities and their business associates.

An event planner is managing a conference where alcohol will be served. To reduce liability exposure, which action is MOST important?

Answer: Hire a licensed bartender and implement service cutoffs for visibly intoxicated guests

Responsible alcohol service through licensed staff who monitor intoxication levels is the primary legal and ethical liability control for alcohol at events.