CCE CCE Technology & Information Systems Management 1 — Questions and Answers
Question 1: Which type of court technology system is specifically designed to manage case lifecycle information from filing through disposition?
- Enterprise Resource Planning (ERP) system
- Case Management System (CMS) (Correct answer)
- Human Resource Information System (HRIS)
- Geographic Information System (GIS)
Correct answer: Case Management System (CMS)
A Case Management System (CMS) is purpose-built to track and manage case data, events, and dispositions throughout the court process.
Question 2: What is the primary benefit of electronic filing (e-filing) systems for court operations?
- Eliminating the need for judicial oversight
- Reducing paper processing, improving accessibility, and speeding case intake (Correct answer)
- Replacing court clerks entirely with automated systems
- Limiting public access to court records
Correct answer: Reducing paper processing, improving accessibility, and speeding case intake
E-filing reduces paper handling, lowers costs, accelerates document processing, and allows attorneys and parties to file remotely at any time.
Question 3: A court executive is developing a disaster recovery plan for the court's IT infrastructure. Which component is most critical to include?
- A list of software vendor contacts only
- Defined Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) (Correct answer)
- A plan to avoid all system upgrades
- Instructions for manual typewriter use
Correct answer: Defined Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs)
RTOs define how quickly systems must be restored, and RPOs define how much data loss is acceptable — together they guide disaster recovery priorities and investments.
Question 4: Under which principle should court records systems be designed to ensure that only authorized personnel can access sensitive case data?
- Open access by default
- Role-based access control (RBAC) (Correct answer)
- Shared administrative passwords for efficiency
- Public internet exposure for transparency
Correct answer: Role-based access control (RBAC)
Role-based access control restricts data access based on a user's job function, ensuring sensitive court records are only available to those with a legitimate need.
Question 5: Which federal standard guides courts in ensuring their websites and digital services are accessible to individuals with disabilities?
- HIPAA Privacy Rule
- Section 508 of the Rehabilitation Act (Correct answer)
- Gramm-Leach-Bliley Act
- Sarbanes-Oxley Act
Correct answer: Section 508 of the Rehabilitation Act
Section 508 of the Rehabilitation Act requires federal agencies and many courts to make electronic and information technology accessible to people with disabilities.
Question 6: What is the main purpose of a court's data retention and destruction policy?
- To maximize server storage purchases
- To ensure records are kept for legally required periods and securely destroyed afterward (Correct answer)
- To make all records permanently available to the public
- To reduce staff workload by deleting records immediately after cases close
Correct answer: To ensure records are kept for legally required periods and securely destroyed afterward
Data retention policies balance legal obligations to preserve records with privacy and storage efficiency by defining how long records must be kept and how they must be destroyed.
CCE CCE Technology & Information Systems Management 1
Which type of court technology system is specifically designed to manage case lifecycle information from filing through disposition?