CCC Ethical Standards and Professional Conduct

Question 1

According to professional coaching ethics, what is the primary obligation a career coach has when a client discloses information during a session?

Accepted Answer

Maintain confidentiality unless there is risk of harm

Answer

Share it with the client's employer if relevant

Answer

Document it in a public progress report

Answer

Report it to the certifying body immediately

Question 2

A career coach realizes they have a personal friendship with a potential client's direct supervisor. What is the most ethical course of action?

Accepted Answer

Disclose the conflict of interest and let the client decide

Answer

Proceed without disclosing the relationship

Answer

Ask the supervisor for insider information to help the client

Answer

Refuse all coaching engagements in that industry

Question 3

Which behavior best demonstrates professional boundaries in a career coaching relationship?

Accepted Answer

Limiting the relationship to the agreed-upon coaching scope

Answer

Offering clients personal loans to fund job training

Answer

Becoming close personal friends with every client

Answer

Sharing the coach's own career struggles in every session

Question 4

When a career coach lacks expertise in a specific area a client needs, the most ethical response is to:

Accepted Answer

Refer the client to a qualified professional

Answer

Attempt to coach through it without disclosure

Answer

Charge a reduced fee and proceed anyway

Answer

Ask the client to research the topic independently

Question 5

A career coach is asked to provide a written reference endorsing a client's qualifications they have not directly observed. What should the coach do?

Accepted Answer

Decline if unable to honestly attest to those qualifications

Answer

Write the reference based on the client's self-report

Answer

Ask another coach to sign it on their behalf

Answer

Include a disclaimer that the reference is opinion only

Question 6

Under the NCDA Code of Ethics, career coaches are required to obtain informed consent before beginning services. This means the client must understand:

Accepted Answer

The purpose, scope, fees, and limitations of coaching

Answer

The coach's personal career history

Answer

The names of other clients the coach works with

Answer

The coach's vendor and software affiliations

Question 7

Which of the following situations represents a dual relationship that a career coach should avoid?

Accepted Answer

Coaching a client who is also a close family member

Answer

Coaching a client in both resume writing and interview skills

Answer

Using two different assessment tools in one session

Answer

Discussing both short-term and long-term career goals