Quality Assurance & Compliance Flashcards
7 cards from real CCC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Assurance & Compliance flashcards as text
Which element of a quality management system ensures that lessons learned from past project cost performance are systematically incorporated into future estimates?
Answer: Continuous improvement process
A continuous improvement process captures lessons learned and feeds them back into estimating practices to reduce repeated errors and improve accuracy.
When reviewing an estimate for compliance with contract requirements, a cost consultant should FIRST verify:
Answer: That the estimate scope matches the contractual scope of work
Verifying that the estimate scope aligns with the contractual scope of work is the foundational compliance check before evaluating cost levels or rates.
Which type of cost estimating review focuses specifically on identifying whether all required work has been captured and nothing has been omitted?
Answer: Completeness review
A completeness review checks the estimate against the scope of work to ensure all required activities, materials, and resources are captured with no omissions.
A project's actual cost of work performed consistently exceeds the budgeted cost of work performed. Under a quality management framework, what action should be taken?
Answer: Perform a root cause analysis to identify and correct the source of the variance
Persistent cost variances require root cause analysis under a quality management framework to identify systemic issues and implement corrective actions.
Which ISO standard is MOST directly applicable to quality management systems that a cost consulting firm might implement?
Answer: ISO 9001
ISO 9001 is the international standard for quality management systems and is widely applied to service organizations including cost consulting firms.
An estimate is described as having a P80 confidence level. What does this mean in quality assurance terms?
Answer: There is an 80% probability that the actual cost will not exceed the estimate
A P80 confidence level means there is an 80% probability that the project's actual cost will fall at or below the estimated value.
Which practice BEST supports estimate quality by ensuring that cost estimators are not unduly influenced by project team pressure to produce lower numbers?
Answer: Maintaining estimator independence from project advocacy roles
Estimator independence from project advocacy ensures that cost estimates reflect objective analysis rather than being skewed by schedule or budget pressure.