Goal Setting & Performance Measurement Flashcards

In corporate coaching, 'accountability' in goal pursuit is best supported by:

Answer: Regular check-ins where the client reports progress and reflects on actions taken

Regular check-ins create a structured accountability loop where the client reflects on progress, builds self-awareness, and strengthens commitment to their goals.

A corporate coach uses 'scaling questions' during goal-setting sessions primarily to:

Answer: Help clients self-assess their current position relative to the desired goal on a numerical scale

Scaling questions (e.g., 'On a scale of 1–10, where are you now?') help clients visualize progress, clarify gaps, and identify what it would take to move forward.

Which of the following is a key difference between outcomes and outputs in performance measurement for coaching?

Answer: Outputs are the direct products of activities, while outcomes are the broader changes or impacts that result

Outputs are what is produced (e.g., completed training sessions), while outcomes are the resulting changes in behavior, performance, or business results.

When a coaching client achieves a goal ahead of schedule, the most appropriate coaching response is to:

Answer: Celebrate the success and collaboratively explore new stretch goals or next-level challenges

Early goal achievement is an opportunity to acknowledge success, reinforce the client's confidence, and set more ambitious targets that maintain momentum.

A 360-degree feedback assessment is used in corporate coaching goal-setting to:

Answer: Gather multi-source perspectives on a client's behavior to inform development goals

360-degree feedback collects input from peers, supervisors, and direct reports, providing a comprehensive view of the client's impact and identifying targeted development areas.

Which of the following describes the role of 'milestones' in a coaching performance plan?

Answer: Milestones are intermediate checkpoints that mark meaningful progress toward the overall goal

Milestones break a large goal into measurable progress points, maintaining motivation and providing clear signals that the client is on track.

A corporate coach ensures goal alignment between the individual client and the organization by:

Answer: Facilitating a dialogue that balances the client's personal aspirations with the organization's strategic priorities

Effective corporate coaching aligns individual goals with organizational strategy, ensuring that personal growth also drives business value and sustains stakeholder support.