CCC Organizational Culture & Change Management Flashcards
6 cards from real CCC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CCC Organizational Culture & Change Management flashcards as text
When coaching an organization transitioning to a flat hierarchy, a CCC coach should help employees develop:
Answer: Greater autonomy and self-directed accountability
Flat hierarchies require employees to develop autonomy and self-directed accountability since fewer management layers exist.
Which coaching approach best supports psychological safety during organizational change?
Answer: Active listening and non-judgmental inquiry
Active listening and non-judgmental inquiry create the trust and openness necessary for psychological safety during change.
A CCC coach should advise leaders that the most common reason culture change initiatives fail is:
Answer: Lack of sustained leadership commitment and modeling
Culture change most often fails due to lack of sustained leadership commitment and failure to model desired behaviors.
In CCC practice, 'cultural due diligence' during a merger refers to:
Answer: Assessing cultural compatibility and integration risks before the merger closes
Cultural due diligence assesses the compatibility of two organizations' cultures and anticipates integration risks before a merger is finalized.
Which behavior BEST signals that a cultural change has been successfully embedded in an organization?
Answer: Desired behaviors occur consistently without external reminders
When desired behaviors occur consistently without external prompting, it indicates that the culture change has been genuinely embedded.
A CCC coach working with a cross-cultural team should FIRST:
Answer: Assess each member's cultural background and its influence on work style
Assessing each team member's cultural background helps the coach tailor interventions that respect diverse communication and work styles.