CCC Organizational Culture & Change Management Flashcards
6 cards from real CCC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CCC Organizational Culture & Change Management flashcards as text
The ADKAR change model used in corporate coaching stands for Awareness, Desire, Knowledge, Ability, and:
Answer: Reinforcement
ADKAR concludes with Reinforcement, which ensures that the change is sustained after initial implementation.
When coaching leaders driving cultural change, a CCC coach should help them understand that culture change is primarily:
Answer: A slow, iterative process requiring sustained leadership modeling
Culture change is a sustained, iterative process that requires consistent leadership modeling over time.
In the context of CCC coaching, 'shadow of the leader' refers to:
Answer: The impact a leader's behavior has on organizational culture
The shadow of the leader describes how a leader's behaviors, attitudes, and decisions cast a direct influence on organizational culture.
A corporate coach notices that a company's stated values conflict with day-to-day management practices. The BEST coaching intervention is to:
Answer: Help leaders identify and close the gap between espoused and enacted values
Closing the gap between espoused and enacted values is fundamental to authentic culture work in corporate coaching.
Which stakeholder group is MOST critical to sustaining a cultural change in a large corporation?
Answer: Middle managers
Middle managers translate cultural change into daily practice, making them the most critical group for sustaining organizational change.
A CCC coach using a 'force field analysis' is helping a client identify:
Answer: Driving and restraining forces affecting a change initiative
Force field analysis maps the driving forces supporting change and the restraining forces opposing it to inform strategy.