CCC Leadership Development & Team Coaching Flashcards

The Tuckman model of team development includes which FINAL stage indicating high team performance?

Answer: Performing

In Tuckman's model, Performing is the final productive stage where the team operates with high cohesion, trust, and effectiveness.

A CCC coach helping a newly promoted manager transition from individual contributor to leader should address which core challenge FIRST?

Answer: Shifting identity from 'doing' to 'enabling others'

The most critical transition for a new manager is shifting from personal achievement to enabling and multiplying the output of others.

In team coaching, 'contracting' at the start of an engagement refers to:

Answer: Establishing shared agreements about coaching goals, confidentiality, and process expectations

Contracting in team coaching establishes the mutual agreements around purpose, process, confidentiality, and expected outcomes before work begins.

Which leadership development tool involves gathering anonymous feedback from a leader's peers, direct reports, and supervisors?

Answer: 360-Degree Feedback

360-degree feedback collects multi-rater input from all directions of a leader's work relationships to provide a comprehensive development picture.

When a team coached by a CCC professional achieves its goals and the engagement concludes, the coach should:

Answer: Celebrate progress, review learnings, and establish a self-sustaining plan for the team

A well-concluded coaching engagement includes celebrating achievements, consolidating learnings, and ensuring the team can sustain progress independently.

A CCC coach notices that a leadership team avoids conflict at all costs, leading to poor decisions. This pattern is best described as:

Answer: Groupthink

Groupthink occurs when the desire for harmony suppresses critical thinking and dissent, often leading to flawed group decisions.