CCC CCC Leadership Development & Team Coaching 2 — Questions and Answers
Question 1: The Tuckman model of team development includes which FINAL stage indicating high team performance?
- Storming
- Norming
- Performing (Correct answer)
- Forming
Correct answer: Performing
In Tuckman's model, Performing is the final productive stage where the team operates with high cohesion, trust, and effectiveness.
Question 2: A CCC coach helping a newly promoted manager transition from individual contributor to leader should address which core challenge FIRST?
- Mastering advanced Excel skills
- Shifting identity from 'doing' to 'enabling others' (Correct answer)
- Building an external network
- Increasing their own output
Correct answer: Shifting identity from 'doing' to 'enabling others'
The most critical transition for a new manager is shifting from personal achievement to enabling and multiplying the output of others.
Question 3: In team coaching, 'contracting' at the start of an engagement refers to:
- Signing a legal employment contract
- Establishing shared agreements about coaching goals, confidentiality, and process expectations (Correct answer)
- Outlining individual KPIs
- Scheduling meeting dates
Correct answer: Establishing shared agreements about coaching goals, confidentiality, and process expectations
Contracting in team coaching establishes the mutual agreements around purpose, process, confidentiality, and expected outcomes before work begins.
Question 4: Which leadership development tool involves gathering anonymous feedback from a leader's peers, direct reports, and supervisors?
- SWOT Analysis
- 360-Degree Feedback (Correct answer)
- Skills Inventory
- Performance Review
Correct answer: 360-Degree Feedback
360-degree feedback collects multi-rater input from all directions of a leader's work relationships to provide a comprehensive development picture.
Question 5: When a team coached by a CCC professional achieves its goals and the engagement concludes, the coach should:
- Immediately begin a new engagement without closure
- Celebrate progress, review learnings, and establish a self-sustaining plan for the team (Correct answer)
- Recommend indefinite continuation of coaching
- Transfer the team to HR for follow-up
Correct answer: Celebrate progress, review learnings, and establish a self-sustaining plan for the team
A well-concluded coaching engagement includes celebrating achievements, consolidating learnings, and ensuring the team can sustain progress independently.
Question 6: A CCC coach notices that a leadership team avoids conflict at all costs, leading to poor decisions. This pattern is best described as:
- Effective consensus-building
- Groupthink (Correct answer)
- Servant leadership
- Distributed decision-making
Correct answer: Groupthink
Groupthink occurs when the desire for harmony suppresses critical thinking and dissent, often leading to flawed group decisions.
CCC CCC Leadership Development & Team Coaching 2
The Tuckman model of team development includes which FINAL stage indicating high team performance?