CCA Program Development & Administration in Career Services

Question 1

Which step typically comes FIRST when developing a new career services program?

Accepted Answer

Conducting a needs assessment

Answer

A needs assessment identifies gaps and target population requirements before any other planning steps can be meaningfully undertaken.

Question 2

A career services administrator wants to demonstrate program effectiveness to stakeholders. Which type of evaluation focuses on measuring whether program goals were actually achieved?

Accepted Answer

Summative evaluation

Answer

Summative evaluation measures outcomes and determines whether program goals were achieved, making it the appropriate choice for demonstrating effectiveness.

Question 3

When writing measurable program objectives for a career services center, which format best ensures accountability?

Accepted Answer

SMART objectives with specific, measurable, achievable, relevant, and time-bound criteria

Answer

SMART objectives provide the specificity and measurability needed to track progress and demonstrate accountability to stakeholders.

Question 4

Which of the following is the PRIMARY purpose of a program logic model in career services?

Accepted Answer

To map the relationship between program inputs, activities, outputs, and intended outcomes

Answer

A logic model visually depicts the theory of change by linking program resources and activities to expected outputs and longer-term outcomes.

Question 5

A career center director is preparing an annual report. Which data source would BEST document program utilization?

Accepted Answer

Number of appointments scheduled and services delivered per quarter

Answer

Quantitative utilization data such as appointment counts and services delivered provides the most objective evidence of program reach and activity.

(CCA) Certified Career Analyst Practice Test

(CCA) Certified Career Analyst Practice Test

CCA Program Development & Administration in Career Services