CCA Mobile Device Management

Question 1

What is DEP (Device Enrollment Program) in the context of Casper/Jamf?

Accepted Answer

An Apple program that automates device enrollment and initial configuration in Casper during setup

Answer

DEP (now Apple Business Manager) automates the enrollment of Apple devices into Casper/Jamf during initial device setup, enabling zero-touch deployment.

Question 2

How does MDM (Mobile Device Management) enforce security on enrolled devices?

Accepted Answer

Through configuration profiles that enforce passcode policies, encryption, and access restrictions

Answer

MDM enforces security through configuration profiles that set requirements for passcodes, encryption, app restrictions, and other security controls.

Question 3

What is a configuration profile in Casper MDM?

Accepted Answer

An XML payload that defines device settings, restrictions, and configurations applied to managed devices

Answer

Configuration profiles are XML-based payloads that contain settings for Wi-Fi, email, VPN, restrictions, and other configurations pushed to managed devices.

Question 4

What happens when a device is remotely wiped through Casper?

Accepted Answer

All data and settings are erased, returning the device to factory defaults

Answer

A remote wipe erases all data, settings, and user content from the device, returning it to factory defaults, typically used for lost or stolen devices.

Question 5

What is the difference between managed and unmanaged apps in Casper?

Accepted Answer

Managed apps can be remotely installed, updated, configured, and removed by IT; unmanaged apps cannot

Answer

Managed apps are under IT control through Casper — they can be remotely deployed, configured, updated, and removed, while unmanaged apps are user-installed and outside IT control.

CCA - Casper Certified Administrator Practice Test

CCA - Casper Certified Administrator Practice Test

CCA Mobile Device Management