CCA Monitoring & Troubleshooting 2

Question 1

A help desk agent needs to view a user's live session and assist them interactively from Citrix Director. Which feature should be used?

Accepted Answer

Shadow

Answer

Director's Shadow feature uses Microsoft Remote Assistance to view and interact with a user's live session.

Question 2

In Director's logon duration breakdown, which phase measures the time spent applying Group Policy objects?

Accepted Answer

GPOs

Answer

The GPOs phase shows how long Group Policy processing took during logon.

Question 3

Several VDAs show as Unregistered in Citrix Studio. What is the first VDA-side setting to verify?

Accepted Answer

The ListOfDDCs or controller list configured on the VDA

Answer

VDAs must know which Delivery Controllers to register with, typically via ListOfDDCs, policy, or auto-update.

Question 4

Which Citrix tool collects diagnostic data and CDF traces from Delivery Controllers and VDAs and can upload them to Citrix Insight Services?

Accepted Answer

Citrix Scout

Answer

Citrix Scout gathers diagnostics and traces and can upload them to CIS for analysis.

Question 5

By default, which TCP port do VDAs use to register with Delivery Controllers?

Accepted Answer

80

Answer

VDA registration with the Delivery Controller uses TCP port 80 by default, secured with Kerberos.

CCA - Citrix Certified Associate Practice Test