Monitoring & Troubleshooting Flashcards

Which Citrix tool runs on a VDA to check common registration and session-launch issues such as controller connectivity and service health?

Answer: Citrix Health Assistant

Citrix Health Assistant performs health checks on the VDA, including registration and session launch prerequisites.

An administrator wants to proactively test whether published applications launch successfully before users arrive each morning. Which feature fits?

Answer: Application probing

Application probing uses a probe agent to launch apps through StoreFront on a schedule and reports results in Director.

In Director, the Brokering phase of logon duration measures what?

Answer: Time to decide which VDA to assign the session to

Brokering is the time the Delivery Controller takes to select a machine for the session.

Users on a slow WAN complain of laggy graphics. Which Director-accessible metric best indicates network latency in the HDX session?

Answer: ICA Round Trip Time (ICA RTT)

ICA RTT measures the delay between user input and the screen update returning, reflecting network and server latency.

Which component must be installed and configured to capture video-like recordings of user sessions for auditing?

Answer: Session Recording

Session Recording captures user session activity for playback, compliance, and troubleshooting.

Director shows a machine with a high number of connection failures labeled 'Machine failures'. Which category of cause is most likely?

Answer: The VDA failed to register or became unavailable

Machine failures typically indicate VDA-side issues such as registration loss, power failures, or stuck machines.

Which Windows event log on the VDA is most useful for investigating registration errors from the Citrix Desktop Service?

Answer: Application log

The Citrix Desktop Service writes registration-related events to the Windows Application log.