Practice Test Geeks(CCA) Certified Change Agent Practice Test
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Change Agent Organizational Development Flashcards

6 cards from real CCA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Change Agent Organizational Development flashcards as text

  1. What is the primary goal of organizational development (OD)?

    Answer: Enhance organizational effectiveness

    Organizational development focuses on improving effectiveness and fostering a culture of continuous improvement.

  2. Which of the following is a typical OD intervention?

    Answer: Team-building exercises

    Team-building activities help improve group dynamics and collaboration within organizations.

  3. Why is feedback important in organizational development?

    Answer: To guide improvement and engagement

    Feedback provides insight into performance and culture, allowing targeted improvements and alignment with goals.

  4. Which model is commonly used in organizational change efforts?

    Answer: Lewin’s Change Model

    Lewin’s Change Model (Unfreeze–Change–Refreeze) helps guide organizations through structured transformation.

  5. What role does leadership play in organizational development?

    Answer: Drives engagement and culture

    Effective leadership fosters trust, motivates staff, and ensures alignment with developmental goals.

  6. Which metric best evaluates the success of an OD initiative?

    Answer: Engagement survey scores

    Improved employee engagement often reflects the effectiveness of organizational development strategies.