Change Models & Frameworks Flashcards
7 cards from real CCA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Change Models & Frameworks flashcards as text
In Bridges' Transition Model, the 'Neutral Zone' is best described as:
Answer: The in-between state where old ways are gone but new ways aren't fully established
The Neutral Zone is an uncomfortable transitional state between endings and new beginnings where confusion and creativity can coexist.
The Diffusion of Innovations theory by Everett Rogers categorizes adopters into five groups. Which group adopts change LAST?
Answer: Laggards
Laggards are the final adopter group in Rogers' model, often resistant to change and only adopting when alternatives are no longer available.
When applying Lewin's Force Field Analysis, driving forces are best described as:
Answer: Pressures supporting movement toward the desired state
Driving forces push toward the desired change, such as market pressures, leadership vision, or employee motivation.
The PDCA cycle (Plan-Do-Check-Act), often associated with Deming, is most aligned with which type of change approach?
Answer: Continuous improvement and iterative change
PDCA is an iterative four-step method designed for continuous improvement, making it suited for incremental, ongoing change rather than one-time transformation.
In Rogers' Diffusion of Innovations, what term describes the point at which adoption becomes self-sustaining in the majority?
Answer: Critical Mass
Critical mass is the point at which enough adopters have embraced an innovation that adoption continues on its own momentum.
The '8 Accelerators' extension of Kotter's model was designed to address what limitation of the original 8-Step model?
Answer: Its linear, sequential nature in fast-changing environments
Kotter's dual operating system and 8 Accelerators were designed for organizations needing agility, running change as a network alongside the traditional hierarchy.
In the context of the Satir Change Model, the 'Transforming Idea' stage represents:
Answer: The insight or new perspective that allows the organization to move forward
The Transforming Idea is the breakthrough concept that helps people make sense of chaos and begin integrating new ways of thinking and working.