Vault and Cash Management Flashcards
7 cards from real CBT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Vault and Cash Management flashcards as text
What should a teller do if they arrive for their shift and notice the vault door appears to have been tampered with?
Answer: Immediately report it to management and do not open the vault until security investigates
A tampered vault is a potential crime scene; the teller must immediately notify management and not open the vault, preserving evidence and ensuring employee safety.
During end-of-day procedures, which tasks must tellers complete before leaving their station?
Answer: Balance their drawers, secure all cash, and complete all required end-of-day documentation
End-of-day procedures require tellers to balance their drawers, secure all cash in the vault, and complete documentation to ensure full accountability before leaving.
What is a teller 'cash drawer limit' (also called a 'teller limit')?
Answer: A bank-policy-set maximum amount of cash a teller may keep in their drawer to manage security risk
Teller limits are set by individual bank policy and establish a maximum cash amount per drawer, reducing the potential loss in case of robbery or error.
What is the purpose of a 'silent alarm' or 'panic button' in a bank branch?
Answer: To notify law enforcement of a robbery in progress without alerting the robber
A silent alarm allows employees to notify law enforcement during a robbery without drawing the robber's attention, helping to ensure employee safety and a faster police response.
What does the term 'over/short' refer to in teller balancing?
Answer: The difference between a teller's actual cash count and the amount reflected by their recorded transactions
Over/short describes the discrepancy between a teller's physical cash and what should be present based on recorded transactions, indicating a potential error.
When a teller discovers they are significantly 'over' (more cash than their records indicate) during balancing, what is the required action?
Answer: Report the overage to management and complete all required documentation
Any overage must be reported to management and fully documented, as it may reflect a transaction error, duplicate payment, or other discrepancy requiring investigation.
What is the purpose of maintaining a 'bait money log' in bank operations?
Answer: To record the serial numbers of bait bills placed in drawers so stolen money can be identified if recovered
A bait money log records the serial numbers of bait bills so that if a robbery occurs, any recovered bills can be matched to the stolen funds and linked to suspects.