Ethical Standards & Professionalism Flashcards
7 cards from real CBN practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ethical Standards & Professionalism flashcards as text
A negotiator is asked to sign a non-disclosure agreement (NDA) before entering negotiations. Professionally, this means they must:
Answer: Protect disclosed information per the NDA terms even after negotiations conclude
An NDA creates a legally and ethically binding obligation to protect confidential information that survives the end of negotiations.
Which of the following best defines 'due diligence' as an ethical standard for negotiators?
Answer: Thoroughly investigating material facts before representing information as accurate
Due diligence requires the negotiator to independently verify material facts before relying on or presenting them, protecting all parties from inadvertent misrepresentation.
A negotiator who consistently overpromises on deliverables to close deals quickly is risking which long-term professional consequence?
Answer: Loss of credibility, reputation damage, and potential legal liability
Overpromising erodes trust and credibility, which are foundational to a sustainable professional negotiation practice.
What is the ethical significance of clearly communicating one's authority to bind a client when opening negotiations?
Answer: It prevents misunderstandings about whether a deal is final and enforceable
Clarifying authority to bind prevents the other party from being misled about whether agreements reached are final, which is a basic good-faith obligation.
In ethical negotiation practice, 'interests-based' negotiation is preferred over 'positional bargaining' partly because it:
Answer: Reduces the temptation to use deceptive tactics by focusing on underlying needs
Interests-based negotiation discourages deception by focusing on underlying needs rather than positional posturing, promoting more honest dialogue.
A negotiator who continues to pursue an agreement they know will likely harm their client's long-term interests solely to earn a commission is violating:
Answer: The duty of loyalty and the duty of care
Prioritizing personal financial gain over the client's genuine interests violates both the duty of loyalty and the duty of competent, careful representation.
Which behavior best demonstrates professional accountability in the aftermath of a failed negotiation?
Answer: Conducting an honest debrief to identify what could have been done better
Professional accountability requires honest self-assessment after setbacks to improve practice, not deflection or concealment.