Ethical Standards & Professionalism Flashcards
7 cards from real CBN practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ethical Standards & Professionalism flashcards as text
A certified negotiator is asked by a client to negotiate using a strategy they believe is deceptive to the other side. The negotiator should:
Answer: Refuse the instruction and explain the ethical and legal risks involved
Negotiators must refuse instructions to engage in deceptive conduct and counsel clients on the associated ethical and legal risks.
What is the primary purpose of a negotiator maintaining detailed records of offers, counteroffers, and communications?
Answer: To ensure transparency, accountability, and professional defensibility
Detailed records protect the negotiator's integrity and provide accountability for how the negotiation was conducted.
In CBN ethics, 'procedural fairness' in a negotiation refers to:
Answer: Providing each party a fair opportunity to present their case and be heard
Procedural fairness focuses on the equity of the process itself — each party having a genuine voice — not necessarily equal outcomes.
A negotiator who simultaneously represents two parties with opposing interests without full disclosure is engaging in:
Answer: Undisclosed conflict of interest
Representing opposing parties without disclosure is an undisclosed conflict of interest, which is a serious ethical breach.
Which of the following best illustrates an ethical use of competitive negotiation tactics?
Answer: Anchoring with a strong but defensible opening position
A strong but defensible anchor is a legitimate competitive tactic, unlike fabrication, false threats, or material concealment.
What should a negotiator do when they realize the other party is operating under a significant factual misunderstanding about a key term?
Answer: Clarify the misunderstanding to ensure mutual understanding of terms
Allowing a material misunderstanding to persist without correction can constitute a form of deceptive conduct and undermines good-faith negotiation.
Under professional standards, a negotiator's duty of loyalty means they must:
Answer: Advance the client's legitimate interests without compromising ethical obligations
Duty of loyalty requires advancing the client's interests but only within the bounds of ethical and legal obligations.