Communication & Stakeholder Engagement Flashcards
7 cards from real CBN practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Communication & Stakeholder Engagement flashcards as text
A patient six months post gastric bypass admits to the nurse that they have been drinking alcohol daily but asks the nurse not to tell the team. What is the nurse's best response?
Answer: Explain the serious risks of alcohol after bypass and why the care team must be informed to help the patient safely
Post-bypass patients have increased alcohol sensitivity and addiction risk, so the nurse must transparently explain why the team needs this clinically significant information.
Which statement by the bariatric nurse best demonstrates motivational interviewing during a preoperative visit?
Answer: "What changes are you most hoping surgery will help you make in your life?"
Motivational interviewing uses open-ended questions to elicit the patient's own motivations rather than directives or warnings.
A bariatric nurse is precepting a new staff nurse who seems hesitant to reposition a patient with a BMI of 62 and makes negative comments about the assignment. The preceptor's best approach is to:
Answer: Model respectful care, demonstrate safe-handling equipment use, and discuss weight bias in a private debrief
Role modeling combined with private, constructive feedback teaches both safe technique and bias-free professional behavior.
A patient posts negative comments about the bariatric program on social media, claiming staff were dismissive. How should the program respond most appropriately?
Answer: Avoid discussing patient details publicly and invite the patient offline to address concerns through official channels
Responding publicly with patient details violates privacy; concerns should be moved to private, official service-recovery channels.
When obtaining informed consent teaching reinforcement for a revision bariatric procedure, the nurse discovers the patient cannot describe the risks the surgeon discussed. The nurse should:
Answer: Notify the surgeon that the patient needs further explanation before signing the consent
The provider performing the procedure is responsible for informed consent, so the nurse advocates by notifying the surgeon of the knowledge gap.
A bariatric clinic is implementing a new text-message follow-up system. Which consideration is most important for effective patient communication through this channel?
Answer: Obtaining patient consent and ensuring messages protect privacy while being clear and actionable
Digital outreach requires consent, privacy protection, and concise actionable content to be safe and effective.
During a family meeting, a patient's adult daughter angrily accuses the team of "pushing surgery" on her mother. The bariatric nurse's most therapeutic response is:
Answer: "You sound concerned about your mother's decision — can you tell us more about your worries?"
Reflecting the family member's emotion and inviting elaboration de-escalates conflict and uncovers underlying concerns.