CBM CBM Information Technology & Systems Management

Question 1

Which IT governance framework is most widely used by US organizations to align IT strategy with business objectives?

Accepted Answer

COBIT

Answer

ITIL

Answer

ISO 27001

Answer

TOGAF

Question 2

A business manager needs to evaluate a new ERP system investment. Which financial metric best measures the return on this technology investment?

Accepted Answer

Return on Investment (ROI)

Answer

Gross Profit Margin

Answer

Current Ratio

Answer

Debt-to-Equity Ratio

Question 3

What is the primary purpose of a Service Level Agreement (SLA) in IT management?

Accepted Answer

To define expected service performance standards between provider and customer

Answer

To outline employee compensation for IT roles

Answer

To document software source code ownership

Answer

To establish hardware procurement schedules

Question 4

Which approach to software development uses short iterative cycles called sprints to deliver incremental value?

Accepted Answer

Agile/Scrum

Answer

Waterfall

Answer

Six Sigma

Answer

Critical Path Method

Question 5

A company experiences a major data breach. Under US law, which regulation primarily governs notification requirements for healthcare data breaches?

Accepted Answer

HIPAA Breach Notification Rule

Answer

GDPR

Answer

Sarbanes-Oxley Act

Answer

FISMA

Question 6

What does the concept of 'Total Cost of Ownership' (TCO) include when evaluating an IT system?

Accepted Answer

Acquisition, implementation, maintenance, and disposal costs

Answer

Only the initial purchase price of hardware and software

Answer

Annual licensing fees only

Answer

Employee salaries for the IT department