CBLE Client Communication and Service 3

Question 1

A long-standing client repeatedly submits incomplete shipping documents, causing entry delays. What is the most professionally appropriate broker response?

Accepted Answer

Issue a formal written notice documenting requirements and consequences of incomplete submissions

Answer

Professional brokers document recurring document deficiencies in writing to establish clear expectations and protect both parties.

Question 2

Which of the following is NOT typically included in a broker's written fee schedule disclosed to clients?

Accepted Answer

CBP duty amounts

Answer

CBP duty amounts are government-assessed charges, not broker fees, and are not part of the broker's own fee schedule.

Question 3

A client asks the broker to file a Prior Disclosure with CBP after discovering an underpayment of duties. What is the broker's role in this process?

Accepted Answer

The broker can assist in preparing and filing the Prior Disclosure on behalf of the importer

Answer

Licensed customs brokers can assist clients in preparing and submitting Prior Disclosures to CBP to mitigate potential penalty exposure.

Question 4

An importer's goods are detained by FDA at the border. The customs broker should:

Accepted Answer

Notify the client promptly and advise them to contact their FDA regulatory counsel

Answer

When FDA detains goods, the broker must promptly inform the client and recommend appropriate regulatory counsel since FDA compliance is outside customs broker scope.

Question 5

A client disagrees with a CBP rate advance on a liquidated entry. The broker should advise the client that a protest must be filed within:

Accepted Answer

180 days of liquidation

Answer

Under 19 USC 1514, a protest must be filed within 180 days of the date of liquidation to challenge CBP's decision.

(CBLE) Customs Broker License Exam Practice Test

(CBLE) Customs Broker License Exam Practice Test

CBLE Client Communication and Service 3