Practice Test Geeks(CBLE) Customs Broker License Exam Practice Test
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Client Communication and Service Flashcards

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  1. A customs broker receives a shipment where the importer's purchase order lists a different value than the commercial invoice. What is the broker's best first step?

    Answer: Contact the client immediately to clarify the discrepancy before filing

    Brokers must resolve valuation discrepancies with clients before filing to ensure customs entry accuracy and avoid penalties.

  2. Which of the following best describes the broker's obligation when a client instructs the broker to misclassify goods to reduce duties?

    Answer: Refuse and advise the client of correct classification and legal consequences

    Customs brokers are legally and ethically obligated to refuse client instructions that would result in fraudulent entries.

  3. An importer asks a customs broker to advise on the country of origin marking requirements for imported ceramic mugs. Under which CFR title would the broker primarily research this?

    Answer: 19 CFR Part 134

    19 CFR Part 134 governs country of origin marking requirements for imported articles.

  4. A client calls demanding release of their cargo but the entry has a CBP hold for examination. What should the broker communicate?

    Answer: Explain that CBP holds are outside the broker's control and provide realistic timelines based on exam type

    Brokers must set accurate expectations by explaining CBP examination processes and realistic timelines rather than making false promises.

  5. Under 19 CFR 111.29, within how many days must a customs broker pay CBP duties collected from a client?

    Answer: 10 business days

    19 CFR 111.29 requires brokers to deposit duties with CBP within 10 business days of receipt from the client.

  6. A new client provides a power of attorney but refuses to complete a CBP Form 5106. What should the broker do?

    Answer: Advise the client that CBP 5106 is required to establish importer identity before filing entries

    CBP Form 5106 establishes the importer of record's identity and is required before filing entries on behalf of a new importer.

  7. A client asks the broker to use a third party's bond for their importation to avoid purchasing their own. What should the broker advise?

    Answer: The importer of record must have their own bond or use a broker's bond; using an unrelated third party's bond is not permissible

    Customs bonds must cover the importer of record or the broker acting on their behalf; an unrelated third-party bond cannot satisfy CBP's bond requirement.