CBHCM Professional Ethics and Responsibilities 2

Question 1

A behavioral health case manager discovers that a colleague is billing for services not rendered. What is the case manager's primary ethical obligation?

Accepted Answer

Report the fraud to the appropriate supervisor or compliance officer

Answer

Ignore the situation to preserve workplace harmony

Answer

Confront the colleague privately and hope they self-correct

Answer

Document the incident but take no further action

Question 2

Under HIPAA, which of the following is a permitted disclosure of protected health information (PHI) without client authorization?

Accepted Answer

Disclosing to law enforcement when required by law

Answer

Sharing records with the client's employer

Answer

Releasing information to the client's friends

Answer

Providing records to a marketing company

Question 3

A case manager is asked by their supervisor to falsify a client's progress notes to justify continued insurance coverage. The case manager should:

Accepted Answer

Refuse and report the request through appropriate ethical channels

Answer

Comply because supervisors have authority over documentation

Answer

Alter the notes minimally to avoid conflict

Answer

Ask the client to sign off on the falsified notes

Question 4

Which ethical principle requires a case manager to act in the client's best interest, even when it conflicts with the case manager's personal interests?

Accepted Answer

Beneficence

Answer

Autonomy

Answer

Justice

Answer

Fidelity

Question 5

A CBHCM case manager receives a gift from a grateful client. According to professional ethics, what is the most appropriate response?

Accepted Answer

Decline the gift and explain the professional boundary regarding gifts

Answer

Accept the gift graciously to avoid offending the client

Answer

Accept small gifts under $25 as a courtesy

Answer

Accept and report it to a supervisor

Question 6

Cultural competence in behavioral health case management requires the case manager to:

Accepted Answer

Recognize and respect cultural differences when developing individualized care plans

Answer

Treat all clients identically regardless of background

Answer

Impose the dominant culture's values when they conflict with a client's cultural beliefs

Answer

Refer all clients from minority cultures to culturally-matched providers only

Question 7

When a case manager suspects a client is being abused by a family member, the first step should be:

Accepted Answer

Report the suspicion to the appropriate child or adult protective services as required by mandatory reporting laws

Answer

Confront the alleged abuser directly

Answer

Wait for the client to disclose more before acting

Answer

Discuss the suspicion only with the treatment team