CBHCM Coordination, Linkage, and Monitoring 3

Question 1

A client refuses a recommended service linkage. How should the case manager respond?

Accepted Answer

Explore the client's concerns and educate about the service's benefits

Answer

Document refusal, close the case, and move on

Answer

Report the client to a supervisor for non-compliance

Answer

Override the refusal based on clinical necessity

Question 2

Which factor MOST directly indicates that a client's care plan requires revision during monitoring?

Accepted Answer

The client's functional status has significantly declined

Answer

The client has maintained stable housing for six months

Answer

A goal on the care plan has been achieved

Answer

The case manager changes employers

Question 3

What is the PRIMARY purpose of a warm handoff in service coordination?

Accepted Answer

Introducing the client directly to the new provider to improve engagement

Answer

Transferring paperwork between agencies

Answer

Reducing the case manager's caseload

Answer

Formally closing services with the current provider

Question 4

During a quarterly review, a case manager finds a client has not attended any linked mental health services. What should be documented?

Accepted Answer

Barriers identified, outreach attempts, and any plan modifications

Answer

Only the client's current diagnosis

Answer

A request to terminate funding

Answer

The provider's contact information only

Question 5

Which community resource would BEST support a client experiencing food insecurity while managing a mental health condition?

Accepted Answer

SNAP benefits and community food pantry linkage

Answer

Inpatient psychiatric unit

Answer

Intensive outpatient substance use program

Answer

Crisis stabilization unit

Question 6

A case manager is coordinating care for a client transitioning from a homeless shelter to supportive housing. Which action BEST ensures continuity of care?

Accepted Answer

Scheduling a transition meeting with all providers before the move

Answer

Closing all existing services upon housing placement

Answer

Transferring records only after the client settles in

Answer

Reducing monitoring contact once housing is secured

Question 7

Which of the following is an example of cross-systems coordination in behavioral health case management?

Accepted Answer

Collaborating with criminal justice, housing, and healthcare providers for one client

Answer

A case manager writing progress notes independently

Answer

Scheduling client appointments within a single agency

Answer

Conducting individual therapy sessions