Service Planning and Development Flashcards
7 cards from real CBHCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Service Planning and Development flashcards as text
Which of the following actions by a case manager best demonstrates advocacy within the service planning process?
Answer: Requesting authorization for a service the client needs but has been denied
Advocacy involves actively working to obtain services and resources on behalf of clients, including challenging denials and navigating systemic barriers to care.
When a client is court-ordered to treatment, the service plan should:
Answer: Incorporate both legal mandates and the client's personal recovery goals
Even with court-ordered treatment, best practice integrates mandatory requirements with the client's own goals to foster engagement and improve outcomes.
Social determinants of health (SDOH) that should be addressed in a behavioral health service plan include:
Answer: Housing stability, food security, and transportation access
SDOH such as housing, food, and transportation are non-clinical factors that profoundly affect behavioral health outcomes and must be addressed in comprehensive service plans.
A case manager is developing a service plan for a client who is homeless. Which service should be identified as the HIGHEST priority?
Answer: Securing safe and stable housing
Housing stability is the foundational precondition for effective behavioral health treatment; 'Housing First' evidence demonstrates that housing must precede or accompany other services.
Which ethical principle is violated when a case manager develops a service plan without obtaining the client's informed consent?
Answer: Autonomy
Autonomy requires that clients have the right to make informed decisions about their own care; failing to obtain informed consent violates this foundational ethical principle.
When monitoring a client's service plan, the case manager should use which type of data to evaluate goal achievement?
Answer: Both objective data (e.g., employment status, housing) and subjective client-reported outcomes
Comprehensive plan monitoring integrates objective data such as functional outcomes with subjective client self-report to provide a complete picture of progress.
A service plan that specifies 'the client will attend a community support group of their choosing' reflects which planning principle?
Answer: Self-determination and choice
Allowing the client to select their own support group reflects the principle of self-determination, which empowers clients to make meaningful choices about their recovery.