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Service Planning and Development Flashcards

7 cards from real CBHCM practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Service Planning and Development flashcards as text
  1. Which of the following is an example of a natural support that should be incorporated into a behavioral health service plan?

    Answer: A client's neighbor who provides regular transportation to appointments

    Natural supports are unpaid community members such as family, friends, and neighbors who provide informal assistance and are a key resource in recovery-oriented planning.

  2. A service plan that uses a 'strengths-based' framework will primarily focus on:

    Answer: The client's existing capacities, resources, and support networks

    Strengths-based planning emphasizes leveraging what the client already does well, along with available resources and supports, rather than focusing solely on problems.

  3. Under the Mental Health Parity and Addiction Equity Act (MHPAEA), service plans for behavioral health conditions must be developed with coverage standards that are:

    Answer: No more restrictive than those applied to medical/surgical benefits

    MHPAEA requires that treatment limitations for behavioral health benefits be no more restrictive than those applied to comparable medical or surgical benefits.

  4. Which element is MOST critical to include when a service plan addresses medication management?

    Answer: The client's understanding of the medication's purpose and potential side effects

    Informed consent and health literacy require that clients understand why they are taking medications and what side effects to watch for, which directly supports adherence.

  5. When a client refuses a recommended service in their service plan, the case manager should:

    Answer: Document the refusal, respect client autonomy, and explore alternatives

    Respecting client autonomy is an ethical obligation; the case manager should document the refusal and work collaboratively to identify acceptable alternatives.

  6. A transition-age youth's service plan should specifically address which unique consideration?

    Answer: Eligibility for adult Medicaid and transfer of care to adult services

    Transition planning for youth aging out of child-serving systems must address insurance transitions, adult service eligibility, and warm hand-offs to prevent service gaps.

  7. The primary reason a case manager should conduct a home visit as part of service planning is to:

    Answer: Assess environmental factors and barriers not visible in an office setting

    Home visits allow the case manager to observe living conditions, safety hazards, social dynamics, and practical barriers that directly inform a realistic service plan.