Professional Ethics and Responsibilities Flashcards
7 cards from real CBHCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Ethics and Responsibilities flashcards as text
A behavioral health case manager is asked to serve as an expert witness in a client's legal case. This action most likely represents:
Answer: A dual relationship that creates a conflict of interest and should be avoided
Serving as an expert witness for a current client creates a dual relationship that compromises objectivity and professional boundaries.
When a client with decision-making capacity refuses a recommended treatment, the case manager should:
Answer: Respect the client's right to self-determination while ensuring they have full information
Respecting autonomy means honoring a capable client's informed refusal while ensuring they understand all consequences and alternatives.
Which documentation practice best protects both the client and the case manager from an ethical or legal standpoint?
Answer: Timely, accurate, objective, and thorough documentation of all significant interactions and decisions
Accurate, objective, and timely documentation creates a reliable clinical record that supports continuity of care and provides legal protection.
A case manager employed by a managed care organization feels pressured to deny needed services to reduce costs. This ethical conflict is best described as:
Answer: Role conflict between organizational and client interests
Case managers often face role conflict when organizational cost-containment pressures clash with their professional obligation to advocate for client needs.
Which of the following is an example of maintaining appropriate professional boundaries in case management?
Answer: Limiting personal disclosures and keeping interactions focused on the client's goals
Professional boundaries are maintained by keeping interactions client-focused and limiting personal disclosures, social mixing, and financial transactions.
When terminating case management services, which ethical principle is most important to uphold?
Answer: Client abandonment must be avoided by providing adequate notice and transition planning
Ethical termination requires sufficient notice, a structured transition plan, and referrals to prevent client abandonment and ensure continuity of care.
A case manager who is also a Licensed Clinical Social Worker (LCSW) must adhere to which sets of ethical standards?
Answer: Both the CCMC Code of Professional Conduct and the NASW Code of Ethics
Professionals with dual credentials must comply with the ethical codes of all relevant credentialing and licensing bodies simultaneously.