Professional Development and Ethics Flashcards
7 cards from real CBHCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Development and Ethics flashcards as text
A behavioral health case manager discovers a colleague is billing for services not rendered. What is the MOST appropriate first action?
Answer: Report the concern through the organization's compliance or ethics reporting process
Ethical standards require case managers to report suspected fraud or misconduct through established organizational compliance channels.
Which principle of professional ethics requires a case manager to act in the best interest of the client even when it may conflict with the interests of the organization?
Answer: Beneficence
Beneficence obligates professionals to actively promote the client's well-being, even when organizational pressures exist.
A CBHCM candidate is unsure whether a particular intervention falls within their scope of practice. What should they do?
Answer: Consult with a supervisor or review certification standards before proceeding
When scope of practice is unclear, consulting a supervisor or reviewing professional standards is the ethically appropriate step.
What does 'cultural humility' require of a behavioral health case manager compared to 'cultural competence'?
Answer: Engaging in ongoing self-reflection and recognizing the limits of one's cultural knowledge
Cultural humility involves lifelong learning and self-critique, whereas cultural competence implies a fixed endpoint of knowledge.
A case manager maintains a personal relationship with a former client who transitioned out of services six months ago. This situation MOST likely represents:
Answer: A dual relationship that may compromise professional objectivity
Dual relationships with former clients can compromise professional boundaries and are generally discouraged in behavioral health ethics codes.
Which type of continuing education activity BEST supports a case manager's professional development in evidence-based practice?
Answer: Participating in peer-reviewed journal clubs focused on behavioral health research
Peer-reviewed journal clubs build critical appraisal skills and keep practitioners current with evidence-based research.
Under the NASW Code of Ethics, social workers and case managers are obligated to address impairment in colleagues when:
Answer: The colleague's impairment interferes with their professional duties or harms clients
Ethical codes require professionals to take action when a colleague's impairment poses risk to client safety or professional integrity.