Crisis Intervention Strategies Flashcards
7 cards from real CBHCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Crisis Intervention Strategies flashcards as text
A case manager works with a client from a culture where seeking mental health help is highly stigmatized. During a crisis, the most culturally responsive approach is to:
Answer: Acknowledge cultural values and frame help-seeking within the client's cultural context
Culturally responsive crisis intervention acknowledges and works within the client's cultural framework rather than dismissing or avoiding it.
Which of the following is a key principle of Crisis Intervention Team (CIT) training for law enforcement?
Answer: Officers develop skills to de-escalate and divert individuals in mental health crisis away from arrest
CIT training equips officers with de-escalation skills and knowledge of mental health resources to reduce arrests and improve outcomes for individuals in crisis.
When a case manager identifies a client's protective factors during crisis assessment, these are used to:
Answer: Build on existing strengths to support safety and resilience
Protective factors such as social support, reasons for living, and coping skills are leveraged as assets in crisis intervention to promote stability.
A case manager suspects a client is experiencing excited delirium during a crisis. The priority action is to:
Answer: Recognize it as a medical emergency and call 911 immediately
Excited delirium is a life-threatening medical emergency requiring immediate emergency medical services, not behavioral health intervention alone.
The concept of 'therapeutic window' in trauma-informed crisis care refers to:
Answer: The zone of arousal where a client can process distress without becoming overwhelmed or shutting down
The therapeutic window is the optimal arousal zone — enough activation to engage with difficult material but not so much that the client is overwhelmed.
A case manager is developing a continuity plan for a client who frequently experiences crises. This plan should primarily include:
Answer: Early warning signs, coping strategies, emergency contacts, and step-down care options
A robust continuity plan addresses early warning signs, personalized coping tools, support network contacts, and a graduated step-down care pathway.
Vicarious trauma in crisis workers is best mitigated through:
Answer: Regular clinical supervision, peer support, and structured self-care practices
Structured supervision, peer consultation, and proactive self-care are evidence-based strategies for preventing and addressing vicarious trauma in crisis workers.