Crisis Intervention Strategies Flashcards
7 cards from real CBHCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Crisis Intervention Strategies flashcards as text
A case manager receives a call from a distressed client at 2 AM. Which crisis line resource is federally designated for mental health and suicide crises in the US?
Answer: 988 Suicide and Crisis Lifeline
The 988 Suicide and Crisis Lifeline was established as the national three-digit dialing code for mental health crises in the US.
Which intervention is most appropriate when a client in crisis is hyperventilating and experiencing panic?
Answer: Guided diaphragmatic breathing exercises
Diaphragmatic breathing activates the parasympathetic nervous system, directly counteracting the physiological panic response.
In the context of trauma-informed crisis care, 'universal precautions' means:
Answer: Assuming every client may have a trauma history
Universal precautions in trauma-informed care means treating every client as if they may have experienced trauma, regardless of presenting issue.
A client experiencing command hallucinations to harm others requires the case manager to:
Answer: Assess for danger to others and consider duty to warn obligations
Command hallucinations with violent content require immediate danger assessment and may trigger duty-to-warn legal obligations.
Which stage of the Roberts Seven-Stage Crisis Intervention Model comes immediately after establishing rapport?
Answer: Identifying the major problem
In Roberts' model, after establishing rapport (Stage 2), the case manager identifies the major problem or precipitating event (Stage 3).
Mobile crisis teams are most effective when they include:
Answer: Co-responders including a mental health professional and peer support
Co-responder models pairing mental health professionals with peer support have demonstrated the best outcomes for psychiatric crisis response.
A safety plan differs from a no-suicide contract primarily because:
Answer: Safety plans are collaborative tools with coping steps, while no-suicide contracts rely on a promise with little evidence of effectiveness
Safety plans are evidence-based collaborative documents outlining warning signs, coping strategies, and support resources, while no-suicide contracts lack empirical support.