Coordination of Care Flashcards
7 cards from real CBHCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Coordination of Care flashcards as text
In care coordination, the term 'warm handoff' refers to:
Answer: A direct introduction between the client and the new provider before the case manager steps back
A warm handoff involves the case manager directly introducing the client to the next provider, improving engagement and reducing dropout.
A case manager is developing a care plan for a client with bipolar disorder who recently lost their job. Which approach BEST reflects a strengths-based coordination model?
Answer: Identify the client's past coping skills and community supports to build recovery goals
A strengths-based approach identifies existing client capabilities and resources to build a recovery-oriented care plan.
Under HIPAA, a behavioral health case manager may share a client's protected health information with other treatment providers without a separate written authorization when:
Answer: The disclosure is for treatment purposes among the treating team
HIPAA's Treatment, Payment, and Health Care Operations (TPO) provisions allow sharing PHI among treating providers without separate authorization.
A case manager is working with a client who refuses to sign a release of information but needs coordinated care from multiple providers. The case manager's BEST action is to:
Answer: Respect the client's refusal, document it, and explore the client's concerns about sharing
Respecting client autonomy includes honoring refusals and exploring the reasons, which may reveal concerns that can be addressed to build trust.
Which federal program specifically funds community mental health centers to provide coordinated behavioral health services to underserved populations?
Answer: The Community Mental Health Act (CMHC Block Grant)
The Community Mental Health Block Grant funds community mental health centers to deliver coordinated services to underserved and low-income populations.
A case manager receives a referral for a client with major depression who also has a history of opioid use disorder. The MOST appropriate level of care coordination involves:
Answer: Coordinating simultaneous treatment for both conditions using an integrated care approach
Co-occurring disorders are most effectively treated with integrated, simultaneous approaches rather than sequential single-disorder treatment.
In population health management, a behavioral health case manager uses risk stratification PRIMARILY to:
Answer: Identify high-need clients who require intensive care coordination
Risk stratification categorizes clients by complexity and need so that the most intensive case management resources are directed to highest-risk individuals.