CBD Project Management & Workflow 2 — Questions and Answers
Question 1: During a bathroom renovation, the client requests a change to the tile selection after the order has been placed. What is the BEST first step for the designer?
- Cancel the original order immediately
- Issue a formal change order documenting the request, cost impact, and schedule impact (Correct answer)
- Verbally agree and proceed with the new selection
- Inform the contractor without notifying the client of cost changes
Correct answer: Issue a formal change order documenting the request, cost impact, and schedule impact
A formal change order protects both the designer and client by documenting scope changes, costs, and schedule adjustments in writing.
Question 2: Which scheduling tool is MOST useful for visualizing task dependencies and critical path in a bathroom remodel project?
- Pie chart
- Gantt chart (Correct answer)
- Histogram
- Scatter plot
Correct answer: Gantt chart
A Gantt chart displays tasks over time with dependencies, making it ideal for tracking project phases and the critical path.
Question 3: A subcontractor fails to show up on the scheduled installation day. What is the designer's MOST appropriate response?
- Perform the installation personally
- Contact the subcontractor, assess impact on schedule, and notify the client of the delay (Correct answer)
- Immediately hire a different subcontractor without documentation
- Ask the client to reschedule on their own
Correct answer: Contact the subcontractor, assess impact on schedule, and notify the client of the delay
The designer should address the no-show, evaluate schedule impact, and keep the client informed to maintain trust and manage expectations.
Question 4: What document outlines the full scope of work, materials, costs, and timeline agreed upon by both the client and designer before a bathroom project begins?
- Punch list
- Project contract / scope of work agreement (Correct answer)
- Material specification sheet
- Warranty document
Correct answer: Project contract / scope of work agreement
A project contract or scope of work agreement establishes mutual expectations and serves as the legal foundation for the project.
Question 5: When coordinating trades for a bathroom remodel, which trade typically needs to complete rough-in work BEFORE the others can proceed?
- Tile installers
- Cabinet installers
- Plumbing and electrical rough-in (Correct answer)
- Painters
Correct answer: Plumbing and electrical rough-in
Plumbing and electrical rough-in must be completed and inspected before walls are closed and finish work begins.
Question 6: A client's bathroom project is running two weeks behind schedule due to a backordered vanity. What project management concept does this illustrate?
- Scope creep
- Float consumption
- Supply chain risk affecting the critical path (Correct answer)
- Budget variance
Correct answer: Supply chain risk affecting the critical path
When a critical item is delayed, it impacts the critical path and pushes the overall project completion date out.
Question 7: Which of the following is the BEST practice for managing multiple bathroom projects simultaneously?
- Handle each project entirely from memory
- Use a project management system to track milestones, deadlines, and client communications for each project (Correct answer)
- Focus only on the most expensive project until it is complete
- Delegate all client communication to contractors
Correct answer: Use a project management system to track milestones, deadlines, and client communications for each project
A project management system ensures no tasks fall through the cracks when handling multiple clients and timelines simultaneously.
CBD Project Management & Workflow 2
During a bathroom renovation, the client requests a change to the tile selection after the order has been placed.
What is the BEST first step for the designer?