CBC Team Building & Development 3

Question 1

During the norming stage of team development, what is the coach's most appropriate focus?

Accepted Answer

Reinforcing emerging norms and strengthening collaboration

Answer

In norming, cohesion and standards emerge, so the coach should reinforce productive norms and deepen collaboration.

Question 2

A coach notices one team member's effort drops significantly when working in the group compared to working alone. This is best described as:

Accepted Answer

Social loafing

Answer

Social loafing is the tendency for individuals to exert less effort in a group where individual contributions are less identifiable.

Question 3

Which intervention best helps a team whose members have complementary skills but duplicate each other's work?

Accepted Answer

Clarifying roles and responsibilities using a RACI matrix

Answer

A RACI matrix clarifies who is Responsible, Accountable, Consulted, and Informed, eliminating duplicated effort.

Question 4

In team coaching, what distinguishes coaching the team as a system from coaching individual members?

Accepted Answer

The focus is on collective dynamics, interactions, and shared goals rather than personal development

Answer

Systemic team coaching treats the team as one entity, targeting its collective dynamics and shared outcomes.

Question 5

A cross-functional project team is disbanding after successfully completing its mission. Which Tuckman stage applies, and what should the coach facilitate?

Accepted Answer

Adjourning; a review of lessons learned and recognition of achievements

Answer

Adjourning is the closure stage where the coach should facilitate reflection, celebration, and knowledge capture.

(CBC) Certified Business Coach Practice Test

(CBC) Certified Business Coach Practice Test

CBC Team Building & Development 3