CBC Quality Assurance & Compliance 4

Question 1

A broadcaster's QA log shows captions are consistently delivered 4–5 seconds after the corresponding audio during live news. Which FCC quality standard is most directly at issue?

Accepted Answer

Synchrony

Answer

A 4–5 second caption lag is a synchrony problem, as captions must appear in close temporal alignment with the audio they represent.

Question 2

Under FCC rules, which type of programming has the most stringent captioning compliance expectations?

Accepted Answer

Pre-recorded programming

Answer

Pre-recorded programming is held to the most stringent standards because producers have time and resources to review and correct captions before broadcast.

Question 3

A captioning quality review finds that a program's captions frequently use 'inaudible' to fill segments where speech was understandable. This is a violation of which standard?

Accepted Answer

Accuracy

Answer

Labeling speech as 'inaudible' when it is actually understandable is an accuracy error because the caption does not faithfully represent what was said.

Question 4

How long must a video programming owner/distributor retain records of captioning complaints under FCC rules?

Accepted Answer

2 years

Answer

FCC rules require that records related to captioning complaints be retained for a period of two years.

Question 5

Which programming category is explicitly exempt from FCC closed captioning requirements?

Accepted Answer

Public service announcements shorter than 10 minutes

Answer

The FCC provides an exemption for public service announcements shorter than 10 minutes that are not paid for by the federal government.

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CBC Quality Assurance & Compliance 4