CBC Communication & Stakeholder Engagement 2

Question 1

A broadcast director asks a captioner to delay caption display by 2 seconds for 'aesthetic sync.' What is the appropriate response?

Accepted Answer

Explain that artificial delays reduce accessibility and may violate FCC timing standards

Answer

FCC rules require captions to be synchronous with audio, so artificial delays imposed for aesthetic reasons compromise accessibility compliance.

Question 2

When a news anchor deviates significantly from the teleprompter script mid-segment, what is the captioner's best communication strategy?

Accepted Answer

Continue captioning the live speech accurately and inform the client afterward of the deviation

Answer

Captioners must caption what is actually spoken, not the script, and can debrief clients after the broadcast about script deviations.

Question 3

A producer insists the captioner use unofficial abbreviations for a sports segment to keep pace. What should the captioner do?

Accepted Answer

Decline, use standard captioning abbreviations only, and explain the reasoning to the producer

Answer

Captioners should use industry-standard abbreviations to ensure captions are universally understood, and should educate producers on this standard.

Question 4

Which stakeholder is primarily responsible for ensuring the captioning feed reaches the broadcast encoder correctly?

Accepted Answer

The broadcast engineer or encoder operator

Answer

The broadcast engineer or encoder operator manages the technical infrastructure that routes the captioning signal into the broadcast stream.

Question 5

A Deaf viewer submits a complaint that captions repeatedly misspelled the guest's name throughout a live interview. What is the most professional first step?

Accepted Answer

Review the session log, acknowledge the error to the client, and document preventive measures

Answer

Reviewing the session, acknowledging the error, and identifying prevention strategies demonstrates professional accountability and continuous improvement.

(CBC) Certified Building Contractor Practice Test

(CBC) Certified Building Contractor Practice Test

CBC Communication & Stakeholder Engagement 2