CBC Coaching & Engagement 3 — Questions and Answers
Question 1: In the GROW coaching model, what does the 'R' stand for?
- Reality (Correct answer)
- Results
- Resources
- Review
Correct answer: Reality
GROW stands for Goal, Reality, Options, and Will (or Way Forward).
Question 2: A coach senses their client's stated goal conflicts with the client's deeper values. What is the most appropriate action?
- Invite the client to explore the alignment between the goal and their values (Correct answer)
- Proceed with the stated goal since the client set it
- Replace the goal with one the coach finds more suitable
- Pause coaching until the client resolves the conflict alone
Correct answer: Invite the client to explore the alignment between the goal and their values
Surfacing potential misalignment between goals and values helps the client pursue authentic, sustainable outcomes.
Question 3: Which practice most strengthens client accountability between coaching sessions?
- Having the client design their own action commitments and check-in method (Correct answer)
- The coach assigning identical homework to every client
- Avoiding follow-up so the client feels no pressure
- Contacting the client's manager to enforce completion
Correct answer: Having the client design their own action commitments and check-in method
Client-designed actions and check-ins create ownership, which drives follow-through.
Question 4: A long-term client has met their original goals but wants to continue coaching without a clear purpose. What should the coach do?
- Facilitate a conversation to redefine goals or consider concluding the engagement (Correct answer)
- Continue billing sessions with no defined focus
- Invent new problems to justify ongoing sessions
- End the relationship abruptly without discussion
Correct answer: Facilitate a conversation to redefine goals or consider concluding the engagement
Ethical coaching requires a clear purpose, so the coach should re-contract or close the engagement well.
Question 5: During a session, a client becomes visibly emotional about a failing business partnership. What is the coach's best immediate response?
- Acknowledge the emotion and allow space before continuing (Correct answer)
- Quickly redirect to the session agenda
- Diagnose the client with anxiety and suggest treatment
- Share the coach's own partnership failures in detail
Correct answer: Acknowledge the emotion and allow space before continuing
Acknowledging emotion with space respects the client's experience and keeps the session client-centered.
Question 6: Which statement best describes the purpose of session check-ins at the start of a coaching meeting?
- To establish the client's current state and set the session's focus (Correct answer)
- To review the coach's fee schedule
- To test whether the client remembers previous advice
- To fill time before the real conversation begins
Correct answer: To establish the client's current state and set the session's focus
Opening check-ins ground the session in the client's present state and agreed focus.
Question 7: A client says their team is 'disengaged.' What should the coach do before exploring solutions?
- Ask the client to describe specifically what disengagement looks like (Correct answer)
- Recommend an employee engagement survey vendor
- Accept the label and move directly to fixes
- Explain the leading academic theories of engagement
Correct answer: Ask the client to describe specifically what disengagement looks like
Clarifying vague labels into specific observable behaviors ensures coaching addresses the real issue.
CBC Coaching & Engagement 3
In the GROW coaching model, what does the 'R' stand for?