Team Building & Development Flashcards

According to Tuckman's model of team development, which stage is characterized by interpersonal conflict and resistance to group influence?

Answer: Storming

The storming stage involves conflict, competition, and resistance as team members assert their individual perspectives.

A business coach observes that team members withhold ideas in meetings for fear of criticism. Which concept should the coach address first?

Answer: Psychological safety

Psychological safety is the shared belief that the team is safe for interpersonal risk-taking, and its absence causes members to withhold ideas.

In Lencioni's Five Dysfunctions of a Team model, what is the foundational dysfunction at the base of the pyramid?

Answer: Absence of trust

Absence of trust is the base of Lencioni's pyramid, and all other dysfunctions build upon it.

A team coach wants members to clarify expectations about decision-making, communication, and accountability. Which tool is most appropriate?

Answer: A team charter

A team charter documents the team's purpose, roles, norms, and decision-making processes to align expectations.

When coaching a newly merged team from two departments, what should the coach prioritize in early sessions?

Answer: Building shared identity and common goals

Merged teams need a shared identity and unifying goals before subgroup loyalties can give way to team cohesion.

In Belbin's team roles framework, which role focuses on generating creative ideas and solving difficult problems?

Answer: Plant

The Plant is Belbin's creative, unorthodox role responsible for generating ideas and solving complex problems.

A team consistently reaches consensus quickly without examining alternatives, and dissenters stay silent. What phenomenon is the coach observing?

Answer: Groupthink

Groupthink occurs when the desire for harmony leads a team to suppress dissent and avoid critically evaluating alternatives.