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Coaching & Engagement Flashcards

7 cards from real CBC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Coaching & Engagement flashcards as text

  1. What is the primary difference between business coaching and business consulting?

    Answer: Coaching facilitates the client's own thinking, while consulting provides expert solutions

    Coaches draw out the client's own solutions, whereas consultants supply expert answers and recommendations.

  2. A coach realizes mid-engagement that they have a financial stake in a company competing with their client's business. What should they do?

    Answer: Disclose the conflict of interest and discuss how to proceed, including possible referral

    Conflicts of interest must be disclosed promptly so the client can make an informed choice about continuing.

  3. Which approach best helps a client who is overwhelmed by too many business priorities?

    Answer: Ask questions that help the client evaluate and rank priorities against their goals

    Questioning that connects priorities to goals lets the client build a sustainable, self-owned focus.

  4. A client achieves a breakthrough insight during a session. What should the coach do next?

    Answer: Help the client translate the insight into concrete actions and commitments

    Insights create lasting change only when converted into specific actions and commitments.

  5. How should a business coach handle a client who wants to discuss a clinical mental health concern?

    Answer: Acknowledge the concern and refer the client to a qualified mental health professional

    Mental health treatment is outside coaching scope, so referral to a qualified professional is required.

  6. Which measure best indicates engagement quality in an ongoing coaching relationship?

    Answer: The client consistently completes commitments and brings meaningful topics to sessions

    Genuine engagement shows in the client's follow-through and active ownership of the coaching agenda.

  7. A sponsor paying for an executive's coaching demands detailed reports of session content. How should the coach respond?

    Answer: Explain confidentiality limits and agree only to sharing defined progress themes with client consent

    Three-way engagements require clear confidentiality boundaries, with content shared only as agreed by the client.