CBC CBC Business Ethics & Professional Standards 2 — Questions and Answers
Question 1: Which action by a CBC coach would be considered an ethical violation regarding informed consent?
- Explaining the coaching process before beginning
- Beginning a coaching engagement without discussing the terms and process (Correct answer)
- Providing a written coaching agreement
- Discussing fees and confidentiality upfront
Correct answer: Beginning a coaching engagement without discussing the terms and process
CBC ethics require informed consent, meaning clients must understand the coaching process, fees, and boundaries before the engagement begins.
Question 2: A CBC coach is approached by a client's employer to report on the client's progress. What is the ethically correct response?
- Provide full details to support the employer's decision-making
- Decline unless the client has explicitly consented to such disclosure (Correct answer)
- Share only positive progress to protect the client
- Report to the employer as part of standard organizational coaching
Correct answer: Decline unless the client has explicitly consented to such disclosure
Sharing client information with third parties, including employers, requires explicit prior consent from the client per CBC ethics.
Question 3: What does CBC professional accountability require when a coach makes a significant error that harms a client?
- Conceal the error to maintain client confidence
- Acknowledge the error, take responsibility, and work to remedy the harm (Correct answer)
- Immediately terminate the coaching relationship
- Blame external circumstances for the outcome
Correct answer: Acknowledge the error, take responsibility, and work to remedy the harm
CBC accountability standards require coaches to own their mistakes, be transparent with clients, and take corrective action.
Question 4: According to CBC standards, what is the primary purpose of a coaching supervision arrangement?
- To monitor coaches for billing compliance
- To support the coach's ongoing professional development and ethical practice (Correct answer)
- To evaluate client outcomes for certification renewal
- To provide administrative oversight of coaching schedules
Correct answer: To support the coach's ongoing professional development and ethical practice
Coaching supervision in the CBC framework supports the coach's growth, reflective practice, and maintenance of ethical standards.
Question 5: How does the CBC code of ethics address the use of coaching tools or assessments?
- Any tool may be used regardless of training
- Coaches must only use tools they are trained and qualified to administer (Correct answer)
- Assessments require no special qualification
- Tools should be selected based on client preference alone
Correct answer: Coaches must only use tools they are trained and qualified to administer
CBC standards require coaches to use only assessment tools and methods for which they have appropriate training and qualifications.
Question 6: Which behavior demonstrates a CBC coach's commitment to ongoing professional development?
- Relying solely on initial certification training indefinitely
- Pursuing continuing education, mentoring, and reflective practice regularly (Correct answer)
- Attending workshops only when required for recertification
- Limiting learning to topics directly requested by clients
Correct answer: Pursuing continuing education, mentoring, and reflective practice regularly
CBC professional standards expect coaches to actively pursue continuous learning to maintain and enhance their competence over time.
CBC CBC Business Ethics & Professional Standards 2
Which action by a CBC coach would be considered an ethical violation regarding informed consent?