Project and Client Management Flashcards

A large AV integration project requires coordination between the low-voltage contractor, electrical contractor, and general contractor. Who is TYPICALLY responsible for scheduling and coordinating these trades on a construction project?

Answer: The general contractor (GC)

The general contractor is responsible for coordinating all subcontractors and trades to ensure the project schedule is maintained.

A client disputes an invoice claiming work listed was not performed. The BEST protection for the CAT is:

Answer: Provide daily work logs, signed delivery receipts, and inspection records supporting the invoice

Daily work logs, receipts, and inspection records provide contemporaneous evidence that substantiates the billed work and resolves disputes objectively.

When developing a project schedule for a multi-room AV installation, dependencies between tasks should be identified to:

Answer: Prevent scheduling tasks that cannot start until prerequisite tasks are complete

Identifying task dependencies prevents scheduling conflicts and ensures work proceeds in the correct sequence, avoiding rework and delays.

A CAT receives a specification that calls for a product that has been discontinued. The appropriate action is to:

Answer: Submit an RFI with a proposed equivalent product for the consultant's written approval

Submitting an RFI with a proposed equivalent ensures the design team reviews and formally approves the substitute before it is installed.

What is the PRIMARY purpose of a pre-construction meeting on a commercial AV project?

Answer: To align all stakeholders on project scope, schedule, coordination procedures, and communication protocols

Pre-construction meetings establish shared expectations for scope, schedule, communication, and coordination before installation work begins.

A hospitality client requests that AV installation work be limited to overnight hours to avoid guest disruption. This constraint should FIRST be addressed in:

Answer: The project contract or scope of work before work begins

Work-hour restrictions affect labor costs, scheduling, and crew availability and must be contractually defined before the project starts to avoid disputes.

A CAT completes a university lecture hall AV installation. The client's IT department requires network credentials and VLAN assignments for the AV control system. These should be documented in:

Answer: The as-built documentation and system owner's manual provided at closeout

Network credentials and VLAN assignments are critical operational data that belong in the as-built documentation and owner's manual delivered at project closeout.