CAST Quality Assurance & Compliance 2 — Questions and Answers
Question 1: Which quality model defines software quality in terms of six main characteristics including functionality, reliability, usability, efficiency, maintainability, and portability?
- ISO/IEC 9126 (Correct answer)
- CMMI Level 3
- IEEE 829
- Six Sigma DMAIC
Correct answer: ISO/IEC 9126
ISO/IEC 9126 defines software quality using those six main characteristics as its top-level quality model.
Question 2: A QA team discovers that a critical defect escaped to production despite passing all test phases. What process should be initiated first?
- Immediately roll back the release
- Conduct a root cause analysis (RCA) (Correct answer)
- Fire the responsible tester
- Add more test cases to regression suite
Correct answer: Conduct a root cause analysis (RCA)
Root cause analysis identifies the underlying reason for the escape so corrective actions can prevent recurrence.
Question 3: In compliance testing, what does 'traceability' primarily ensure?
- All test cases have been executed
- Each requirement is covered by at least one test case (Correct answer)
- Defects are linked to their fixing developer
- Test scripts are version-controlled
Correct answer: Each requirement is covered by at least one test case
Traceability ensures every requirement maps to test cases, proving coverage for compliance audits.
Question 4: Which audit type is performed by an organization on its own processes and products to assess quality?
- Third-party audit
- Regulatory audit
- Internal audit (Correct answer)
- Customer audit
Correct answer: Internal audit
Internal audits are self-assessments conducted by the organization to evaluate its own quality practices.
Question 5: A software product must comply with HIPAA. Which testing activity is MOST critical for compliance?
- Performance load testing
- Security and data privacy testing (Correct answer)
- Usability testing
- Compatibility testing across browsers
Correct answer: Security and data privacy testing
HIPAA mandates protection of health information, making security and data privacy testing the most critical compliance activity.
Question 6: What is the purpose of a Quality Management System (QMS)?
- To automate all testing activities
- To document, implement, and continually improve quality processes (Correct answer)
- To replace manual testing with scripted tests
- To track defects in a centralized database
Correct answer: To document, implement, and continually improve quality processes
A QMS provides the framework for documenting, implementing, monitoring, and improving quality-related processes organization-wide.
Question 7: When a test process is assessed using TMMi (Test Maturity Model integration), which level indicates that testing is defined and documented as a standard process?
- Level 1 – Initial
- Level 2 – Managed
- Level 3 – Defined (Correct answer)
- Level 4 – Measured
Correct answer: Level 3 – Defined
TMMi Level 3 (Defined) means the test process is documented, standardized, and integrated across the organization.
CAST Quality Assurance & Compliance 2
Which quality model defines software quality in terms of six main characteristics including functionality, reliability, usability, efficiency, maintainability, and portability?