CAST Communication & Stakeholder Engagement 3

Question 1

Which stakeholder communication style is MOST appropriate when reporting test status to an executive sponsor?

Accepted Answer

Concise summaries focused on business risk and key metrics

Answer

Executive sponsors need concise, business-focused summaries that highlight risk and key metrics rather than technical details.

Question 2

What is the PRIMARY purpose of a defect triage meeting?

Accepted Answer

To prioritize defects collaboratively based on severity, priority, and business impact

Answer

Defect triage meetings bring stakeholders together to collaboratively prioritize defects based on their severity, priority, and business impact.

Question 3

A tester needs to communicate a testing delay to a project manager. Which approach is BEST?

Accepted Answer

Report the risk proactively as soon as it is identified, along with a mitigation plan

Answer

Proactive risk communication with a mitigation plan gives the project manager time to respond and demonstrates professional accountability.

Question 4

Which of the following BEST describes active listening during a requirements review meeting?

Accepted Answer

Paraphrasing what stakeholders say and asking clarifying questions

Answer

Active listening involves paraphrasing and asking clarifying questions to confirm understanding and uncover ambiguities.

Question 5

During user acceptance testing (UAT), a business user reports an issue that is actually a training problem, not a defect. How should the tester respond?

Accepted Answer

Acknowledge the concern, explain the correct behavior, and recommend a training solution

Answer

Acknowledging the concern and directing the user to training resources resolves the immediate issue while preserving the stakeholder relationship.

(CAST) Certified Associate in Software Testing Practice Test

(CAST) Certified Associate in Software Testing Practice Test

CAST Communication & Stakeholder Engagement 3