CAST CAST - Quality Assurance and Process Improvement Questions and Answers 2 — Questions and Answers
Question 1: Which CMMI maturity level is characterized by processes that are well-characterized, understood, and described in standards, procedures, and tools?
- Level 1 - Initial
- Level 2 - Managed
- Level 3 - Defined (Correct answer)
- Level 4 - Quantitatively Managed
Correct answer: Level 3 - Defined
CMMI Level 3 (Defined) means processes are standardized, documented, and proactively applied across the organization.
Question 2: What is a root cause analysis (RCA) used for in process improvement?
- To identify which test cases failed
- To determine the underlying cause of defects or failures to prevent recurrence (Correct answer)
- To assign blame to team members for defects
- To calculate the total cost of defects
Correct answer: To determine the underlying cause of defects or failures to prevent recurrence
RCA identifies the fundamental reason a defect occurred so corrective actions can prevent future occurrences.
Question 3: In process improvement, what is a 'lessons learned' session primarily used for?
- Training new team members on tools
- Capturing what worked well and what did not to improve future projects (Correct answer)
- Documenting test results for the client
- Creating the test plan for the next project
Correct answer: Capturing what worked well and what did not to improve future projects
Lessons learned sessions capture retrospective insights to continuously improve team processes and outcomes.
Question 4: Which standard provides guidelines for software quality assurance processes?
- IEEE 1028
- IEEE 829
- ISO/IEC 12207 (Correct answer)
- PMBOK
Correct answer: ISO/IEC 12207
ISO/IEC 12207 defines the life cycle processes for software, including quality assurance activities.
Question 5: What is a Software Quality Assurance Plan (SQAP)?
- A document that lists all test cases
- A plan that defines QA activities, resources, and schedules for a project (Correct answer)
- A checklist for code reviews
- A report summarizing defects found in testing
Correct answer: A plan that defines QA activities, resources, and schedules for a project
A SQAP describes the QA activities, standards, and procedures to be applied throughout a project.
Question 6: Which process improvement activity involves systematically examining a work product for errors by a group of peers?
- Unit testing
- Peer review / inspection (Correct answer)
- Regression testing
- Integration testing
Correct answer: Peer review / inspection
Peer reviews and formal inspections are structured group activities aimed at finding defects in work products early.
CAST CAST - Quality Assurance and Process Improvement Questions and Answers 2
Which CMMI maturity level is characterized by processes that are well-characterized, understood, and described in standards, procedures, and tools?