CASS NCOA & Move Update Processing 3

Question 1

Which USPS regulation establishes the Move Update compliance requirements for First-Class Mail?

Accepted Answer

Domestic Mail Manual 602.1.0

Answer

DMM 602.1.0 outlines the Move Update standards and methods that mailers must use to qualify for First-Class presort rates.

Question 2

What is the primary purpose of the USPS Address Change Service (ACS) in relation to Move Update?

Accepted Answer

To provide electronic COA notifications to mailers

Answer

ACS delivers electronic change-of-address notices to mailers so they can update their lists without relying solely on physical return mail.

Question 3

An NCOA match returns a new address, but the move date is only 10 days old. What should the mailer do?

Accepted Answer

Apply the new address immediately

Answer

Regardless of how recent the move date is, a valid NCOA match should be applied to update the delivery address.

Question 4

Which method does NOT qualify as an approved Move Update technique under USPS standards?

Accepted Answer

Manually correcting returned mail after delivery failure

Answer

Manually correcting addresses only after pieces are returned undeliverable is not a proactive Move Update method and does not meet USPS compliance standards.

Question 5

What is the role of the NCOA licensee in the NCOA process?

Accepted Answer

They are USPS-licensed vendors authorized to run mailer lists against the COA file

Answer

NCOA licensees are third-party companies that have been licensed by USPS to access the COA database and process mailing lists on behalf of mailers.

(CASS) Coding Accuracy Support System Certification Practice Test

(CASS) Coding Accuracy Support System Certification Practice Test

CASS NCOA & Move Update Processing 3