CASS NCOA & Move Update Processing 2

Question 1

What is the maximum age of a COA record that NCOA processing can return as a valid match?

Accepted Answer

48 months

Answer

NCOA records are retained for 48 months (4 years) from the date the move order was filed with the USPS.

Question 2

Which NCOA return code indicates that an individual move was found but the move is more than 18 months old?

Accepted Answer

92

Answer

Return code 92 (or equivalent ANK code) signals a COA match older than 18 months, triggering a Move Update requirement for First-Class mailers.

Question 3

Under Move Update standards, a mailer using NCOA must process their mailing list within how many days before the mailing date?

Accepted Answer

95 days

Answer

USPS Move Update standards require NCOA processing within 95 days prior to the postage statement date.

Question 4

Which type of move in the NCOA database represents an entire household relocating to a new address?

Accepted Answer

Family (F) move

Answer

A Family (F) move record applies to all members of a household and updates all names associated with that address.

Question 5

When NCOA returns a 'delete' result for a record, what action should the mailer take?

Accepted Answer

Suppress the record from the mailing

Answer

A delete result means no deliverable forwarding address was found, so the record should be suppressed to avoid undeliverable mail.

(CASS) Coding Accuracy Support System Certification Practice Test