CART Professional Standards in CART Services 4 — Questions and Answers
Question 1: What is the most appropriate way for a CART provider to handle profanity spoken by a lecturer?
- Caption it as spoken (Correct answer)
- Replace it with asterisks automatically
- Substitute a milder word
- Omit it to keep the transcript professional
Correct answer: Caption it as spoken
Verbatim CART conveys the speaker's actual words so the consumer receives the same message as hearing participants.
Question 2: Why is ongoing continuing education important for certified CART providers?
- It is optional once the certification exam is passed
- It maintains certification and keeps skills and knowledge current (Correct answer)
- It replaces the need for job preparation
- It is only needed for court reporters, not captioners
Correct answer: It maintains certification and keeps skills and knowledge current
NCRA certifications require continuing education to remain current, supporting professional competence.
Question 3: A CART provider is asked to caption a session in a highly specialized field outside their competence. What should they do?
- Accept and rely on phonetic untranslates
- Accept and ask the consumer to ignore errors
- Accept without disclosing concerns to secure the job
- Honestly assess their ability and decline or arrange extra preparation or a qualified provider (Correct answer)
Correct answer: Honestly assess their ability and decline or arrange extra preparation or a qualified provider
Professionals accept only assignments they can perform competently or disclose limitations upfront.
Question 4: In a team CART setting for a long event, what is the main reason for switching captioners at regular intervals?
- To share billable hours evenly
- To satisfy ADA timing mandates
- To reduce fatigue and maintain accuracy (Correct answer)
- To allow each captioner to use different formatting
Correct answer: To reduce fatigue and maintain accuracy
Rotating captioners prevents fatigue-related errors during extended sessions.
Question 5: After a session, the CART provider edits the raw transcript before delivery. Which practice is appropriate?
- Rewrite sentences into grammatically perfect prose
- Remove off-topic remarks to shorten it
- Add explanations clarifying the speaker's intent
- Correct mistranslates and formatting while keeping content faithful to what was said (Correct answer)
Correct answer: Correct mistranslates and formatting while keeping content faithful to what was said
Post-session editing improves readability and accuracy without changing the substance of what was spoken.
Question 6: Which situation is the clearest breach of confidentiality for a CART provider?
- Discussing identifiable details of a session on social media (Correct answer)
- Saving the job dictionary entries created for the session
- Sending the transcript to the consumer per agreement
- Telling a scheduler the session ended on time
Correct answer: Discussing identifiable details of a session on social media
Sharing identifiable session content publicly violates the confidentiality expected of CART providers.
Question 7: Which professional practice best supports consumer choice in how CART is displayed?
- Asking about preferred display, font size, and screen placement (Correct answer)
- Letting the event organizer decide display settings alone
- Projecting text only on the main room screen
- Using the same default settings for every consumer
Correct answer: Asking about preferred display, font size, and screen placement
Consumer-centered service means adapting display options to the individual's needs.
CART Professional Standards in CART Services 4
What is the most appropriate way for a CART provider to handle profanity spoken by a lecturer?