CART Professional Standards in CART Services 3 — Questions and Answers
Question 1: Which federal law most directly requires public colleges to provide effective communication accommodations such as CART for qualified students?
- The Fair Labor Standards Act
- The Family Educational Rights and Privacy Act
- ADA Title II and Section 504 of the Rehabilitation Act (Correct answer)
- The Telecommunications Act of 1934
Correct answer: ADA Title II and Section 504 of the Rehabilitation Act
ADA Title II and Section 504 require public entities and federally funded programs to ensure effective communication for people with disabilities.
Question 2: A private business hires CART for a public seminar. Which ADA title primarily applies?
- Title III (Correct answer)
- Title II
- Title I
- Title IV
Correct answer: Title III
Title III covers public accommodations operated by private entities.
Question 3: What is the primary purpose of speaker identification in a CART transcript?
- To satisfy court reporting formatting rules only
- To show the captioner's familiarity with attendees
- To let the consumer know who is speaking at each point (Correct answer)
- To create a billing record of participants
Correct answer: To let the consumer know who is speaking at each point
Speaker IDs give consumers the context hearing participants get from voices and direction of sound.
Question 4: Including notations such as [laughter] or [applause] in CART output primarily serves to:
- Demonstrate captioner speed
- Fill pauses in the transcript
- Meet minimum word count requirements
- Convey meaningful nonverbal audio information to the consumer (Correct answer)
Correct answer: Convey meaningful nonverbal audio information to the consumer
Sound descriptions communicate environmental audio cues that affect meaning and participation.
Question 5: A remote CART provider loses audio during a class. What is the best professional practice?
- End the session and invoice for the full time
- Continue writing based on the slides
- Wait silently for audio to return
- Immediately notify the consumer and contact person through the agreed backup channel (Correct answer)
Correct answer: Immediately notify the consumer and contact person through the agreed backup channel
Prompt communication about technical failures allows the team to restore access quickly.
Question 6: Which best describes the difference between CART and meaning-for-meaning services such as TypeWell or C-Print?
- There is no meaningful difference between them
- CART is always delivered remotely, while meaning-for-meaning is onsite
- CART aims for verbatim real-time text, while meaning-for-meaning services condense content (Correct answer)
- CART uses voice recognition only, while meaning-for-meaning uses steno
Correct answer: CART aims for verbatim real-time text, while meaning-for-meaning services condense content
CART providers produce word-for-word output, whereas meaning-for-meaning transcription conveys the essential message in fewer words.
Question 7: A consumer asks the CART provider to also take personal notes summarizing key points for them. What is the most appropriate response?
- Agree but charge an additional hourly rate privately
- Ignore the request
- Agree and add a summary at the end of the transcript
- Explain that this is outside the CART role and refer them to the coordinator for note-taking services (Correct answer)
Correct answer: Explain that this is outside the CART role and refer them to the coordinator for note-taking services
CART providers deliver real-time text and should refer additional service needs to the appropriate coordinator.
CART Professional Standards in CART Services 3
Which federal law most directly requires public colleges to provide effective communication accommodations such as CART for qualified students?